Track your order

Track Your Order

Thank you for choosing Haiyou Market! We want you to easily track the status of your order. Please follow the steps below to check your order information:

1. Confirm Order Shipment

Once your order has been processed and shipped, you will receive a confirmation email. This email will include your order details and tracking number.

2. Use Your Tracking Number

• Locate the tracking number provided in your confirmation email.
• Visit the website of the logistics company we partner with, and enter your tracking number to view the current status of your order and the estimated delivery time.

3. Order Status Descriptions

• Pending: The order has not yet been processed and will typically ship within 1-3 business days.
• In Transit: The order has been shipped and is currently in transit.
• Delivered: The order has been successfully delivered to the specified address.

4. Tracking Issues

If you encounter any issues while tracking your order or cannot find the order status, please contact customer service, and we will be happy to assist you.

5. Contact Us

If you have any other questions, feel free to reach out to us:

• Customer Service Email: support@haiyoumarket.shop

Thank you for your trust and support in Haiyou Market! We look forward to providing you with an excellent shopping experience.