Privacy & Policy

Privacy Policy

Welcome to Haiyou Market! We value your privacy and are committed to protecting your personal information while you use our website. Please read the following privacy policy carefully to understand how we collect, use, and safeguard your information.

1. Information Collection

We may collect the following types of information:

• Personal Information: Including your name, email address, phone number, and mailing address, which are necessary for processing orders and providing customer service.
• Payment Information: Including credit card numbers and billing addresses used for processing payments.
• Usage Information: Including the time you visit our website, the pages you browse, and the devices you use, which helps us improve your website experience.

2. Information Use

The information we collect will be used for the following purposes:

• To process your orders and provide related services.
• To improve our products, services, and website functionalities.
• To send you order confirmations, shipping notifications, and other relevant information.
• To send promotional and marketing information (you may opt out at any time).

3. Information Sharing

We are committed to not selling or renting your personal information to third parties. We may share information with third parties in the following situations:

• Collaborating with service providers to process orders and provide services (such as payment processing and logistics).
• As required by law or to protect our rights, privacy, and safety.

4. Information Security

We take appropriate technical and managerial measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption technology to ensure the security of payment information.

5. Your Rights

You have the right to access, correct, or delete your personal information that we collect. If you wish to exercise these rights, please contact us through our customer service email.

6. Policy Changes

We may update this privacy policy from time to time. Any changes will be posted on this page, with the effective date indicated at the top of the policy. We recommend checking back regularly for the latest information.

7. Contact Us

If you have any questions or suggestions regarding this privacy policy, please contact us using the following methods:

• Customer Service Email: support@haiyoumarket.shop

Thank you for your trust and support of Haiyou Market! We are dedicated to protecting your privacy and ensuring a pleasant and secure shopping experience.